In simple terms, billing refers to the process of raising and sending invoices to customers and requesting them to settle the dues. Invoices are documents that serve as a source of record-keeping for businesses and as a means of requesting payment from customers.

The importance of billing is as follows:

• Acts as an inventory tracker
• Helps with bookkeeping
• Serves as evidence when necessary
• Forms part of data collection
• Helps businesses stay legally compliant